A charcoal door standing ajar in the dark, with white light spilling through the gap on to the floor

We install automatic doors, keep them running, and put it in writing.

Power operated pedestrian doors installed, serviced and repaired across Yorkshire, Lancashire and Greater Manchester, by an engineer with ten years on local authority contracts. Every visit ends with a BS EN 16005 report you can hand to your insurer.

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  • 10+ years on powered doors
  • Working to BS EN 16005
  • Fully insured limited company
  • One-off calls or packages

A decade fitting and fixing powered doors for councils across the country. Now working close to home.

Install-Maintain-Report Ltd is a new company run by someone who is not new to the work. Lee Chadwick has spent more than ten years installing, servicing and repairing power operated pedestrian doors for a national contractor, most of it on local authority estates where the paperwork has to be as good as the job. He now brings that work to Yorkshire, Lancashire and Greater Manchester, with the same standards and a phone number that reaches the engineer.

An engineer on a step platform adjusting the presence sensor above an open automatic sliding door at a health centre
Sensor check on a sliding pair at a health centre entrance

The same engineer surveys, fits, services and signs the report.

Most door faults are diagnosed on the first visit when the person looking at the operator has seen that fault a hundred times before. That is the difference a decade makes. You deal with one company for the survey, the installation, the servicing and the repairs, so there is no installer blaming the maintenance firm and no maintenance firm blaming the installer.

We work on all the major makes, including doors whose original installer has moved on or will only touch their own brand. If it is a power operated pedestrian door, we can look after it.

  • Ten years and counting Installing, servicing and repairing powered doors since the 2012 edition of the standard.
  • Current with BS EN 16005 Every visit is measured against the 2023 edition and its 2024 amendment, the version your insurer will quote.
  • Limited company, fully insured A registered business with proper liability cover, so procurement can take us on without a fight.

Three words in the name. Each one is a job we see through.

From the first survey to the signed report, the door is looked after by people who know it.

An engineer fitting a slim swing door operator above a glazed entrance door in a care home reception

Install

New automatic doors, or an opener fitted to the door you already have.

We survey the entrance, recommend the right operator for the footfall and the people using it, and fit sliding, swing and low-energy systems from the major manufacturers. An existing manual door can usually be converted rather than replaced, which is the quickest and cheapest route to meeting your duty under the Equality Act 2010.

  • Site survey and risk assessment to BS 7036-0
  • Sliding, swing, folding and low-energy operators
  • Push pads, radar activation and safety sensors
  • Conversion of existing manual doors
  • Commissioning, force testing and handover documents
Ask about an installation
Inside an automatic sliding door header with the cover off, showing the motor, drive belt and roller carriages being replaced

Maintain

Servicing, repairs and call-outs on every make, whoever fitted it.

Belts wear, sensors drift and closing forces creep up without anyone noticing, until the door hurts someone or stops. Planned servicing catches these early. When something does fail, you get an engineer who has seen that fault before and carries the common parts in the van.

  • One-off service calls with no contract
  • Annual, six-monthly or quarterly packages
  • Fault finding and repairs on all makes
  • Sensor cleaning, alignment and recalibration
  • Winter checks for doors stuck open or closed
Compare the two ways to work with us
An engineer with a tablet looking up at the safety sensors above open automatic sliding doors at a health centre

Report

A written record after every visit, measured against the current standard.

Every service and inspection ends with a report: what we tested, the force readings we measured, what passed, what needs attention and by when. It is the document your insurer, your auditor and the Building Safety Act golden thread all expect you to have, and it is the reason the word is in our name.

  • Full BS EN 16005 safety inspection
  • Closing force measured with a calibrated gauge
  • Sensor detection and presence testing
  • Emergency egress and power failure checks
  • Log book updated, with remedial recommendations
See what a compliant door has to meet

Sliding, swing, folding or revolving. We look after all of them.

  1. Automatic sliding glass doors open on a high street shop front, a woman with a pushchair walking through

    Sliding doors

    Shopfronts, supermarkets and surgeries. The workhorse of the high street, and the door most often found running outside its force limits.

  2. An automatic swing door with a top-mounted operator arm on a red brick community centre, an older man with a walking stick approaching

    Swing door operators

    Community centres, offices and back-of-house corridors. Low-energy or full-power, with push pads, radar and safety sensors.

  3. A powered opener on the front door of a stone terraced house, a woman in a wheelchair coming out into evening sun

    Doors at home

    Powered openers on front doors and internal doors for people who need them, often funded through local authority adaptations.

  4. A wide telescopic automatic door at a leisure centre with glass panels stacked open to each side

    Telescopic and folding

    Wide openings on narrow frontages: leisure centres, schools and entrances where a standard pair will not fit.

  5. A large glass and steel revolving door at a Manchester office entrance at dusk

    Revolving doors

    Office entrances in Manchester and Leeds, serviced and force-tested with the same care as a single swing leaf.

record, GEZE, dormakaba, TORMAX, Besam, Gilgen, FAAC, Ditec, Entrematic and the rest. If it is a power operated pedestrian door, we can service it, whoever installed it.

The numbers a compliant door has to meet.

BS EN 16005 is the British and European standard for the safety in use of power operated pedestrian doors. It is a standard rather than a statute, and it is the benchmark the HSE, the courts and your insurer measure a door against after an accident. These are the checks we make and record on every visit.

Book a compliance inspection
An engineer's hands holding a force gauge against the edge of an automatic sliding door
Closing force checked with a calibrated gauge
  • 1.69J Kinetic energy limit for a moving leaf We measure closing force with a calibrated gauge accurate to 10 N. For a swing door that means at least three seconds from closed to 80 degrees.
  • 1m Minimum detection distance The door must see a person at least a metre away, and 1.5 m on an escape route, so it is fully open in time. We test with the standard CA and CB test bodies.
  • 8mm Finger and body gaps Gaps must be closed, kept under 8 mm, or opened beyond 25 mm. Anything in between gets a guard, a rubber profile or a sensor.
  • 5s Opening on a power failure Sliding doors on escape routes must open within five seconds and stay open. A swing door must open by hand with no more than 150 N.

Use us once, or let us keep the diary.

Two ways to work with us: a single visit when you need one, or a maintenance package built around how hard your doors work.

One-off service call

For a door that has stopped, slowed, slammed or started beeping, or for a single inspection before an audit. No contract and no minimum term. You get a visit, a fix or a clear quote for one, and a written report.

  • Fault finding and repair
  • Single BS EN 16005 inspection
  • Pre-audit or pre-insurance check
  • Second opinion on someone else’s quote
Book a service call

Bespoke maintenance package

We agree the visit frequency from cycle count, who uses the entrance and whether it is the only accessible way in. Then we look after the log book, the reminders and the priority when something fails between visits.

  • Annual, six-monthly or quarterly visits
  • Priority call-outs between visits
  • Every door logged with its own history
  • One contractor across mixed makes and sites
Ask for a package quote

How often should a door be serviced?

Once a year is the minimum the standard’s guidance points to. It is a floor, and a busy entrance needs more. This is the schedule we start from before we have seen your door.

Where the door isHow hard it worksVisits we suggest
Supermarket or busy retail entranceThousands of cycles a day, trolleys and pushchairsQuarterly
Hospital, health centre or care homeVulnerable users, often the only accessible way inQuarterly or six-monthly
School, leisure centre or council officeHeavy at peak times, quiet in betweenSix-monthly
Small shop, office or low-traffic entranceA few hundred cycles a dayAnnual, as the minimum
Powered opener at homeLight use, but the household depends on itAnnual, with a call-out route the family can use

BS EN 16005:2023 and its 2024 amendment also require maintenance in line with the manufacturer’s specification, which we check for your operator before we quote.

A front door that opens for the person who lives there.

Much of Lee’s work over the last decade has been for local authorities: fitting powered openers to the homes of people with limited mobility so they can come and go without waiting for someone else. We continue that work for councils, housing associations, occupational therapists and families, from the first assessment to the annual check.

A heavy door is a small thing until it is the reason someone stops going out.

  • Assessments and quotes for adaptations teams
  • Openers fitted to existing front and internal doors
  • Push pads, remote fobs and hold-open settings
  • Annual servicing with a call-out route for the household
Talk to us about an adaptation
An older woman with a walking frame passing through her front door, which has opened for her, sunlight in the hallway
Out on her own terms

Based in the North, working across it.

Install-Maintain-Report Ltd covers Yorkshire, Lancashire and Greater Manchester, close enough that the person who quotes is the person who turns up. If your site sits outside these areas, ask. We may already have a customer nearby.

Lee Chadwick, founder

Ten years with a national contractor, fitting and maintaining power operated pedestrian doors for local authorities across the country, and keeping up with every revision of BS EN 16005 along the way. Install-Maintain-Report Ltd is that experience run as a limited company, fully insured, and based where the work is.

Yorkshire

  • Leeds
  • Bradford
  • Sheffield
  • York
  • Huddersfield
  • Halifax
  • Wakefield
  • Doncaster
  • Barnsley
  • Harrogate
  • Hull

Lancashire

  • Preston
  • Blackburn
  • Burnley
  • Blackpool
  • Lancaster
  • Chorley
  • Accrington
  • Skelmersdale

Greater Manchester

  • Manchester
  • Salford
  • Stockport
  • Bolton
  • Bury
  • Oldham
  • Rochdale
  • Wigan
  • Tameside
  • Trafford

Questions we get asked before the first visit.

Close-up of an automatic door safety sensor on a brushed aluminium header, a small red status light lit
Presence sensor on a swing door header
Is automatic door servicing a legal requirement?

BS EN 16005 is a standard rather than an Act of Parliament, and it is the recognised route to meeting your duties under the machinery and workplace regulations and the Health and Safety at Work Act. It is also the document insurers and courts refer to after an incident. The standard says safety functions must be maintained and points to at least one inspection a year by a competent person.

How often should my doors be serviced?

Once a year is the minimum. A supermarket entrance doing thousands of cycles a day needs quarterly attention, and a health centre or care home usually needs six-monthly visits. We agree the interval from how the door is used rather than from a price list.

Do you work on doors you did not install?

Yes. We service and repair all the major makes, including doors whose original installer has gone or will only touch their own brand.

What do I get after a visit?

A written report listing the tests carried out, the force readings, what passed, what needs attention and when we recommend it is done. Keep it with the door’s log book. It is what an inspector or an insurer will ask to see.

Can you take over an existing maintenance contract?

Yes. Send us the current schedule and the last report, and we will quote to continue it or improve it.

Do you cover my area?

Yorkshire, Lancashire and Greater Manchester. If you are a little outside, ask. We will give you a straight answer on whether we can reach you in a sensible time.

Are you insured?

Install-Maintain-Report Ltd is a registered limited company and is fully insured. Certificates are available on request for your procurement file.

Can you help with a door for someone with limited mobility at home?

Yes. We fit powered openers to existing front and internal doors for local authority adaptations, housing associations and private households, and we service them afterwards.

Tell us about the door.

Send a few details and we will come back to you with a time, a price for a one-off visit or a package quote. If the door is stuck open or shut right now, phone.

Got a photo of the fault? Email it with your postcode and we can often quote before we visit.

We use your details to reply to this enquiry and for nothing else.

Call 07526 000756 Enquire