We genuinely could not recommend Samson Web Design Ltd highly enough.
From the very beginning, Lee and the team took the time to understand our business, how we work and, most importantly, what we actually wanted to achieve. What they have delivered for Oval Accountants Ltd has gone far beyond simply redesigning our website.
Our new website completely exceeded our expectations. It looks fantastic, professional and represents our business perfectly. Our clients noticed the difference almost immediately and, shortly after going live, we were already receiving new client enquiries through the website.
However, what has impressed us most is everything they have created behind the scenes.
Samson Web Design have developed a completely bespoke accountancy CRM/business dashboard specifically around the way we operate. Our staff have their own system to manage our clients and workload, while our clients can access their own individual portal. Instead of us having to change the way we work to fit around an off-the-shelf piece of software, the system has been developed around the needs of our practice.
Throughout the entire project, nothing has ever been too much trouble. We have had countless ideas, questions, amendments and plenty of moments where we have asked, "Could we also make it do this?" Lee and the team have listened to everything and have continually worked with us to develop and refine the system.
Their communication and ongoing support have also been exceptional. Their feedback system has made requesting and tracking changes incredibly easy, and even now the system is live, they continue to support us with tweaks and anything that comes up through actually using it day to day.
They have also taken care of so much of the technical side for us, including moving and hosting our website, redirects from our old website, forms and other integrations. It really feels like they care about the end result and about making sure everything works properly for our business.
There is a huge difference between a company that simply builds you a website and one that genuinely takes the time to understand your business and becomes invested in what they are creating for you. Samson Web Design are definitely the latter.
I actually said to Lee during the project that I just wish we had found him and his company sooner, and I absolutely stand by that.
A massive thank you to Lee and everyone at Samson Web Design for the enormous amount of work, patience and support you have given us. We now have a website we are incredibly proud of and a bespoke system designed around our staff, our clients and the future of our practice.
If you are looking for a web design and software company that will listen to you, understand your business and provide exceptional ongoing support, we would recommend Samson Web Design without hesitation.
An exceptional company and exceptional service from start to finish. Five stars simply doesn't feel enough! ⭐⭐⭐⭐⭐