Site down or hacked? We answer fast.
Call now: 01903 368559
Samson Web Design Samson Web Design Helping customers online since 2006

WordPress site hacked? We’ll clean it and get you back online, usually within the hour.

Redirects to spam? “This site may be hacked” on Google? Locked out? Don’t panic. We remove the malware, close the hole that let them in, and get you clean and live again. Over 30,000 sites are hacked every day. You’re not alone, and this is fixable.

From £149
Most sites cleaned same day
UK expert since 2006
WordPress security expert working on a hacked site

Signs you’ve been hacked

Any of these sound familiar? It’s very likely your site has been compromised, and the sooner it’s cleaned, the less damage it does.

Your site redirects visitors to spam or gambling pages

Google shows "This site may be hacked" under your listing

Admin users you don't recognise have appeared

The site has suddenly slowed to a crawl

Spam emails are being sent from your domain

Pages are defaced, altered or missing entirely

How the rescue works

Five steps, most completed the same day. You’re kept informed at every stage.

1

You provide access

Send us your login and hosting details securely. That's everything we need to get started.

2

We analyse the problem

We work out exactly what's been done to your site, and how they got in.

3

We fix it & close the hole

Manual malware and backdoor removal, and the vulnerability that let them in is patched shut.

4

We harden & restore

Security hardening, fresh credentials, and your site back online clean.

5

It doesn't happen again

We make sure the same attack can't work twice, and can keep protecting you from £35/month.

Choose your rescue

Same deep-clean, same expert, whichever you choose. The only differences are how fast we start and whether we look after you afterwards.

Standard Rescue

Back online within 24 hours
From £149

Fixed price agreed before we start

  • Manual malware + backdoor removal
  • The hole that let them in, closed
  • Security hardening + fresh credentials
  • Back online clean within 24 hours
Or call: 01903 368559

Emergency Rescue

We start within the hour
From £249

Jump the queue. We drop everything and start now

  • Everything in Standard Rescue
  • Work starts within the hour of your call
  • Most sites cleaned and live the same day
  • Live updates as we work
Or call: 01903 368559
Best value

Rescue & Protect

Within the hour + looked after
£199 + £35/mo

Emergency speed at £50 off, because we take over the care of your site

  • Everything in Emergency Rescue
  • We move your site to our secure UK hosting
  • Firewall, daily malware scans, tested updates
  • Hacked again? We fix it free, forever
  • Future fixes covered by your plan
Or call: 01903 368559

Every level is a fixed price agreed before any work starts. No open-ended hourly billing. Prices exclude VAT, which is added and itemised at checkout.

No Fix, No Fee guarantee

No fix, no fee. Guaranteed.

If we can’t repair, recover or fix your website, you get a full refund, no questions asked. You take no risk at all in asking us to try.

We can offer that because after twenty years of doing this, it almost never happens. But it’s your money and your business, so the risk sits with us, not you.

Fixed properly, not patched over

Manual deep-clean + vulnerability patching

We fix the cause, not just the symptom. That means you don't get re-hacked a fortnight later, which is exactly what happens after cheap automated cleanups.

Hardened so it can't happen twice

Fresh credentials, security hardening and the entry point closed for good. The same attack simply doesn't work a second time.

Why not a £15 cleanup gig?

It’s your business on the line. Cheap one-off cleanups delete the obvious malware and miss the backdoor, so the hackers walk straight back in. We’re a named UK expert you can phone, who fixes the cause and stands behind the work.

Hack rescue
From £149

Most sites cleaned same day, often within the hour.

Call now: 01903 368559

Stay clean for good

Our protection plan blocks attacks before they land, scans daily for malware and viruses, backs your site up daily, and keeps 30 days of restore points. If anything ever gets through, we fix it, included. From £35/month.

See protection plans
Firewall + malware blocking
Daily backups, 30-day recovery
Tested security updates
Hacked while on a plan? We fix it, included

Not hacked, but worried?

Get a free security audit. We check for outstanding software updates, vulnerable plugins, unpatched server software and missing protection, then tell you in plain English where you stand. If your site’s fine, we’ll tell you it’s fine.

Get my free security audit
What clients say
Real reviews from businesses we build for and look after

Questions people ask

Usually immediately during working hours. Call 01903 368559 and we can often begin the assessment while you're still on the phone. Most sites are cleaned the same day.

No. Cleaning removes the malware, not your content. If anything is damaged we restore from backups, and once you're on our protection plan you'll have 30 days of restore points at all times.

Almost always an out-of-date plugin, theme or WordPress core, or a weak password. Part of the rescue is identifying exactly how they got in and closing that hole so it can't happen again.

Yes. Our protection plan blocks attacks before they land, keeps everything updated safely, and if anything ever does get through, we fix it at no extra cost.

From £149 for a rescue completed within 24 hours, or from £249 if you need us to drop everything and start within the hour. Choose Rescue & Protect and the within-the-hour service is £199, because we take over the ongoing care of your site from £35/month. Always a fixed price agreed before we start.